At The Trippers, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and representatives. By booking a trip or using our website, you agree to the terms described below.

1. Information We Collect

When you engage with The Trippers, we may collect the following types of information:

a) Personal Information

• Name, age, gender
• Contact details (email address, phone number, postal address)
• Identification documents (passport, Aadhaar, PAN, visa, etc., where required for travel bookings)

b) Payment Information

• Billing details and payment transaction data (processed securely through third-party payment gateways)
• Note: We do not store your complete credit/debit card details on our servers.

c) Travel Preferences

• Destination choices, special requests (e.g., meal preferences, accessibility requirements)
• Travel history and feedback for future personalization

d) Website & Usage Data

• IP address, browser type, device information
• Cookies, analytics data, and browsing behavior on our website

2. How We Use Your Information

We use the information collected for purposes such as:

• Processing bookings, reservations, and payments
• Communicating important updates about your trip (itineraries, cancellations, delays, etc.)
• Customizing and improving our services and offers
• Sending promotional content, travel deals, and newsletters (with your consent)
• Complying with legal and regulatory obligations

3. Sharing of Information

We respect your privacy and will never sell or rent your personal data. However, we may share your information with:

• Service providers: Hotels, airlines, transport companies, guides, and activity operators to fulfill your booking
• Payment gateways & banks: For processing secure payments
• Government authorities: Where required by law (e.g., for permits, visas, or security checks)
• Third-party partners: For marketing campaigns (only with prior consent)

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These include:

• Encrypted payment processing through trusted gateways
• Limited employee access to sensitive data
• Regular monitoring of website security

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These help us:

• Remember your preferences
• Analyze traffic and improve website functionality
• Display relevant offers and advertisements

You can control or disable cookies through your browser settings. However, some features of the site may not function properly without them.

6. Your Rights

As a user, you have the right to:

• Request access to your personal data
• Correct or update inaccurate information
• Request deletion of your data (subject to legal and contractual obligations)
• Opt-out of receiving marketing communications at any time

To exercise these rights, please contact us at info@thetrippers.co.in.

7. Third-Party Links

Our website may contain links to external websites (e.g., airline sites, hotel partners). The Trippers is not responsible for the privacy practices or content of such third-party websites. We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If you believe your child has provided us with personal information, please contact us so we can delete it promptly.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updated policies will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us:

📧 Email: info@thetrippers.co.in
📞 Phone/WhatsApp: +91-8826962256
🏢 Address: LGF 63, World Trade Center, Barakhamba Lane, New Delhi, 110001

By using our services or booking with The Trippers, you acknowledge that you have read, understood, and agreed to this Privacy Policy.